Flexible installment plans are available for selected electric, hybrid and Chinese vehicles.
Privacy Policy
Effective Date: October 5, 2026
EGY SINO ELECTRIC CARS (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, social media pages, messaging channels, and automotive inquiry services.
INFORMATION WE MAY COLLECT
When you contact us through our website, Facebook, Instagram, or other supported communication channels, we may collect information such as:
Your name, profile name, or social media username
Platform-specific user or conversation identifiers
Messages and inquiries you send to us
Vehicle models, specifications, and preferences you are interested in
Destination country or city for vehicle delivery
Phone or WhatsApp number when you voluntarily provide it
Purchase timing, quantity, and other information related to your vehicle inquiry
Technical and security information required to operate and protect our services
HOW WE USE INFORMATION
We may use this information to:
Respond to customer questions and vehicle inquiries
Provide preliminary vehicle availability and pricing information
Understand customer requirements and preferences
Qualify sales inquiries before transferring them to a sales representative
Provide vehicle sourcing, export, shipping, and related customer support
Maintain conversation history so customers do not need to repeat information
Improve our customer service and automated messaging systems
Prevent fraud, abuse, and unauthorized access
Comply with applicable legal and regulatory requirements
AUTOMATED ASSISTANCE
We may use automated systems and artificial intelligence to assist with understanding customer messages, organizing inquiries, qualifying requests, and preparing responses. Commercial information including final vehicle price, final availability, shipping cost, taxes, payment terms, reservation, and transaction details may require confirmation by an authorized human sales representative.
SHARING OF INFORMATION
We do not sell personal information. Information may be shared only when reasonably necessary with:
Authorized employees and sales representatives
Technology, hosting, and communications service providers
Platforms such as Meta, Facebook, Instagram, and other communication platforms used by the customer
Service providers involved in vehicle sourcing, export, shipping, logistics, or customer support when required to provide a requested service
Government, regulatory, or legal authorities when required by applicable law
DATA RETENTION
We retain customer information only for as long as reasonably necessary to respond to inquiries, provide customer support, complete requested transactions, maintain legitimate business records, meet legal obligations, prevent abuse, and resolve disputes.
DATA SECURITY
We use reasonable technical and organizational safeguards designed to protect customer information against unauthorized access, misuse, disclosure, alteration, or loss.
YOUR RIGHTS AND DATA DELETION
Customers may request access to, correction of, or deletion of personal information associated with their interactions with EGY SINO ELECTRIC CARS. Data deletion instructions are available at:
Customers may also contact:
THIRD-PARTY PLATFORMS
Use of Facebook, Instagram, TikTok, YouTube, and other third-party services is also subject to the privacy policies and terms of those platforms.
UPDATES TO THIS POLICY
We may update this Privacy Policy when our services, technologies, or legal requirements change. The latest version will be published on this page.